Cancellation & Refund Policy
Cancellation Policy
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Appointments canceled more than 24 hours before the scheduled service time may be rescheduled or canceled at no charge.
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Appointments canceled less than 24 hours before thee scheduled service time will incur a 50% cancellation fee based on the reserved service total
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No-shows will also be charged 50% of the scheduled service total.
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Refund Policy
All services at Posh & Polished are non-refundable. However, your satisfaction is extremely important to us. If you are not 100% happy with your service, please contact us within a reasonable timeframe so we can make it right. Our team will gladly work with you to correct or adjust the service to ensure you leave feeling confident and satisfied.
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We appreciate your understanding and support, as these policies help us protect our techs time and continue delivering the luxury experience you expect from Posh & Polished.